Privacy and Data Retention Policy

Privacy and Data policy

This Privacy and Data Retention Policy explains the way in which we collect, use, share, and protect Personal Information of Users obtained through Payd.ng, or any related applications (including without limitation the mobile one) and its exchange tools integrated into third-party services. “Personal Information” is an information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. We are fully committed to respecting privacy and to protecting any information that our clients provide. Your privacy and security are both our highest priorities and we make every effort to ensure that all the information provided by you is protected. We follow and comply with best practices and regulation in the sphere of privacy including but not limited to General Data Protection Regulation (GDPR).

Our Use of Your Information

We and our representatives store and use Personal Information only for providing and improving the Website and the Services. In particular, we use user's Personal Information for the following purposes: 1. To maintain our Website and the Services. We use Personal Information to ensure that our services function properly; 2. To improve our Website and Services. Personal Information helps our systems ensure that our interface is accessible for Users across all platforms; 3. To comply with our legal obligations. In many jurisdictions we are obliged to collect certain information about our users to be authorized to act (Know Your Client and Anti-Money Laundering regulations). We obliged to obtain Personal Information in order to be able to aid during criminal investigations; 4. To resolve disputes and enforce agreements to the extent necessary and sufficient for protecting your interests or interests of other users.

Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this policy. We will retain your information just to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The User may request to remove the personal data. Should that be a case, user requests could be fulfilled by the erasure of personal data to the extent permissible by the applicable law and regulations. In certain cases we are obliged to store your information to be legally compliant.

Cookie Policy

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from the Website and stored on your computer's hard drive. We use cookies to recognise your browser or device, learn more about your interests, and provide you with essential features and services You can manage browser cookies through your browser settings. The "Help" feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a Website and some features and services may not work.

Security Measures

We aim to protect your information as much as we aim to protect our own information and network. We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to others. You should never disclose your account password to unauthorized parties. We use certain security measures to help keep your personal information safe, but we cannot guarantee that these measures will stop any users try to get around the privacy or security settings on the Website and Services platform through unforeseen and/or illegal activity. That is why we make no warranty, express, implied or otherwise, that we will prevent such access.